Excerpt from: Huffington Post (click for full article)
The nurses, aides, activity directors and other long-term care facility employees spend a tremendous amount of time with your loved one. They are the ones who help shower, dress and feed residents who need assistance with these tasks. They provide entertainment and arrange for socialization. Most importantly they strive to promote the residents' overall well being by any means possible.
On occasion, however, there is friction between staff and family members. This is unfortunate because staff members typically become deeply attached and devoted to the residents for whom they care. Disagreements with the family cause distress for all involved.
Unfortunately, some people look down on the aides and other staff and think they are only there because they couldn't get better jobs. But most employees in long-term care facilities are there because they have chosen this as a profession of which they are proud and to which they are firmly dedicated.
The following list of things you should never do will help you avoid pitfalls that can occur when interacting with long-term care facility employees.