Okay, the deal is that in any large organization, it's the rank and file, the front line workers, who know what's going on and how to do better.
The Department of Veterans Affairs has just announced the winners of the second innovation initiative, the focus being on real, common sense ways to better support vets. Here's a very partial list, and I'll later try to focus later on a few that make a lot of sense to me.
· Reducing health care associated infections using informatics
· CPRS-based automated queries & reports
· Robust VA forms search engine
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